{"id":199659,"date":"2026-03-12T10:24:09","date_gmt":"2026-03-12T09:24:09","guid":{"rendered":"https:\/\/www.lovatoelectric.com\/?page_id=199659"},"modified":"2026-03-13T12:24:10","modified_gmt":"2026-03-13T11:24:10","slug":"faq-excgsm01","status":"publish","type":"page","link":"https:\/\/www.lovatoelectric.com\/it_it\/faq-excgsm01\/","title":{"rendered":"FAQ EXCGSM01"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:10px;--awb-padding-bottom:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;--awb-flex-wrap-medium:wrap;--awb-flex-wrap-small:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:25px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\">\n\n\n<link rel=\"stylesheet\" type=\"text\/css\" href=\"https:\/\/www.lovatoelectric.com\/TEKNET\/custom.css\">\n<script src=\"https:\/\/www.lovatoelectric.com\/TEKNET\/custom.js\"><\/script>\n<\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-fixed nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload fusion-custom-z-index\" style=\"--awb-background-position:right top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-z-index:1;--awb-padding-top:4%;--awb-padding-bottom:0%;--awb-padding-top-small:74.52340000000001px;--awb-padding-bottom-small:90.7344px;--awb-margin-top:2px;--awb-margin-bottom:0px;--awb-min-height:600px;--awb-background-image:linear-gradient(0deg, rgba(211,109,0,0) 0%,#630e00 80%);;--awb-background-size:cover;--awb-flex-wrap:wrap;background-attachment:fixed;\" data-bg=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Fotovoltaico-1024x472.jpg\" data-bg-gradient=\"linear-gradient(0deg, rgba(211,109,0,0) 0%,#630e00 80%)\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-z-index:111;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-no-small-visibility fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:0px;--awb-margin-bottom:30px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:80;line-height:1.14;\">LOVATO Electric<br \/>\nat <span style=\"color: var(--awb-custom17);\"><b style=\"font-family: 'Work Sans'; font-weight: bold;\" data-fusion-font=\"true\" data-fusion-google-font=\"Work Sans\" data-fusion-google-variant=\"700\">SPS Nuremberg 2025<\/b><\/span><\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-no-medium-visibility fusion-no-large-visibility fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-font-size:56px;\"><h1 class=\"fusion-title-heading title-heading-left sm-text-align-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:56;line-height:1.04;\"><p style=\"text-align: center;\"><span style=\"font-family: var(--h1_typography-font-family); font-size: 1em; font-style: var(--h1_typography-font-style,normal); letter-spacing: var(--h1_typography-letter-spacing); text-align: left; text-transform: var(--h1_typography-text-transform);\">Modem per il teledistacco EXCGSM01: <\/span>prenota un appuntamento telefonico con il nostro tecnico<\/p><\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center fusion-no-small-visibility\" style=\"--awb-z-index:111;--awb-padding-top:80px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-no-small-visibility fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:0px;--awb-margin-bottom:30px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:80;line-height:1.14;\">MODEM PER IL TELEDISTACCO <b>EXCGSM01<\/b>:<\/p>\n<p>tutto ci\u00f2 che ti serve per configurarlo<\/p><\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch fusion-no-small-visibility fusion-no-large-visibility\" style=\"--awb-z-index:0;--awb-padding-top:50px;--awb-absolute-top:10px;--awb-container-position:absolute;--awb-bg-position:right bottom;--awb-bg-size:contain;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:19.2%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-end fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:10px;--awb-padding-bottom:10px;--awb-margin-top:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-text-color:#fa4515;--awb-font-size:35px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Work Sans&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:35;line-height:1.1;\"><span style=\"color: #fa4515;\">VIDEO<\/span> TU<span style=\"color: #fa4515;\">TOR<\/span>IAL<\/p><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-text-color:#fa4515;--awb-margin-bottom:5px;--awb-font-size:22px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Work Sans&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:22;--minFontSize:22;line-height:1.76;\"><div><\/div>\n<p>Configura il modem in pochi minuti <strong>senza bisogno di assistenza<\/strong> tecnica seguendo questi due brevi video!<\/p><\/p><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:32;line-height:1.26;\">Tutto ci\u00f2 che ti serve prima di configurare il modem<\/h2><\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/download.lovatoelectric.com\/MODEM_1.mp4\" target=\"_self\" aria-label=\"Video 1-2\"><img decoding=\"async\" width=\"600\" height=\"350\" src=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-1-2.jpg\" data-orig-src=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-1-2.jpg\" alt class=\"lazyload img-responsive wp-image-200087\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27600%27%20height%3D%27350%27%20viewBox%3D%270%200%20600%20350%27%3E%3Crect%20width%3D%27600%27%20height%3D%27350%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-1-2-200x117.jpg 200w, https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-1-2-400x233.jpg 400w, https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-1-2.jpg 600w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 600px\" \/><\/a><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:32;line-height:1.26;\">Configurazione rapida passo-passo del modem<\/h2><\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/download.lovatoelectric.com\/EXCGSM01.mp4\" target=\"_self\" aria-label=\"Video 2 1\"><img decoding=\"async\" width=\"600\" height=\"350\" src=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-2-1.jpg\" data-orig-src=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-2-1.jpg\" alt class=\"lazyload img-responsive wp-image-199967\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27600%27%20height%3D%27350%27%20viewBox%3D%270%200%20600%20350%27%3E%3Crect%20width%3D%27600%27%20height%3D%27350%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-2-1-200x117.jpg 200w, https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-2-1-400x233.jpg 400w, https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/Video-2-1.jpg 600w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 600px\" \/><\/a><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-background-color:#f9f9f9;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:25px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-text-color:#fa4515;--awb-font-size:35px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Work Sans&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:35;line-height:1.1;\">FAQ<\/p><\/div><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-font-size:25px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Work Sans&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:25;line-height:1.76;\"><\/p><\/div><div class=\"faq faq-accordion\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\n  <div class=\"faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <div class=\"faq-question\" onclick=\"openFaq(1)\" id=\"question-1\">\n      <div itemprop=\"name\">Il modem PMVFGSM1 \u00e8 conforme alla delibera ARERA 564\/2025?<\/div><span class=\"arrow\">+<\/span> \n    <\/div>\n    <div class=\"faq-answer\" id=\"answer-1\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n      <div itemprop=\"text\">Rispetto al modem EXCGSM01, il modello precedente PMVFGSM1 pu\u00f2 inviare e ricevere SMS solamente attraverso rete 2G. Se il distributore richiedesse espressamente un dispositivo in grado di comunicare in reti 4G, \u00e8 necessario sostituire il modem con il modello pi\u00f9 recente EXCGSM01.<\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <div class=\"faq-question\" onclick=\"openFaq(2)\" id=\"question-2\">\n      <div itemprop=\"name\">Il Software del modem EXCGSM01 \u00e8 utilizzabile anche per programmare il modem PMVFGSM1?<\/div><span class=\"arrow\">+<\/span>\n    <\/div>\n    <div class=\"faq-answer\" id=\"answer-2\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n      <div itemprop=\"text\">No, ogni modello di modem va programmato con il rispettivo software dedicato, scaricabile dalla pagina di prodotto sul sito www.LovatoElectric.com, sezione Software & upgrades.<\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <div class=\"faq-question\" onclick=\"openFaq(3)\" id=\"question-3\">\n      <div itemprop=\"name\">Qual'\u00e8 il codice del cavo di programmazione per i modem EXCGSM01 e PMVFGSM1?<\/div><span class=\"arrow\">+<\/span>\n    <\/div>\n    <div class=\"faq-answer\" id=\"answer-3\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n    \n       <div itemprop=\"text\">Il codice del cavo di programmazione \u00e8 EXCCAB01<\/div>\n      \n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <div class=\"faq-question\" onclick=\"openFaq(4)\" id=\"question-4\">\n      <div itemprop=\"name\">E' possibile utilizzare un cavo diverso da EXCCAB01 per la configurazione dei modem? E' disponibile un pinout?<\/div><span class=\"arrow\">+<\/span>\n    <\/div>\n    <div class=\"faq-answer\" id=\"answer-4\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n      <div itemprop=\"text\">No. Non \u00e8 possibile utilizzare cavi diversi da EXCCAB01. Si tratta di un cavo specifico che contiene all'interno un convertitore. Il cavo EXCCAB01 viene fornito di serie all'interno della confezione del modem; nel caso in cui si sia smarrito il cavo originale, \u00e8 possibile acquistarlo separatamente.<\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <div class=\"faq-question\" onclick=\"openFaq(5)\" id=\"question-5\">\n      <div itemprop=\"name\">Quale antenna va utilizzata per il modem EXCGSM01? E' acquistabile come parte di ricambio?<\/div><span class=\"arrow\">+<\/span>\n    <\/div>\n    <div class=\"faq-answer\" id=\"answer-5\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n      <div itemprop=\"text\">Il codice \u00e8 CX03 ed \u00e8 fornita di seriea all'interno della confezione del modem. In caso di smarrimento, \u00e8 possibile acquistarla separatamente.<\/div>\n    <\/div>\n  <\/div>\n  <div class=\"faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <div class=\"faq-question\" onclick=\"openFaq(6)\" id=\"question-6\">\n      <div itemprop=\"name\">Quale APN devo configurare all'interno del modem?<\/div><span class=\"arrow\">+<\/span>\n    <\/div>\n    <div class=\"faq-answer\" id=\"answer-6\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n      <div itemprop=\"text\"> Dipende dall'operatore telefonico della SIM fornita dal gestore di rete. Ti riportiamo di seguito gli APN degli operatori pi\u00f9 comuni: <br> - per Windtre: internet.it <br> - per Vodafone: mobile.vodafone.it <br> - per TIM: wap.tim.it.<\/div>\n    <\/div>\n  <\/div>\n<div class=\"faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <div class=\"faq-question\" onclick=\"openFaq(7)\" id=\"question-7\">\n      <div itemprop=\"name\">Come scegliere il file di configurazione da caricare nel modem fra i 3 disponibili all'interno della cartella CEI-016 del software di programmazione?<\/div><span class=\"arrow\">+<\/span>\n    <\/div>\n    <div class=\"faq-answer\" id=\"answer-7\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n      <div itemprop=\"text\">Dipende dalla tipologia di ingresso di feedback del DDI (Dispositivo Di Interfaccia) richiesto dal gestore di rete, specificato all'interno del regolamento di esercizio dell'impianto. Nella sezione dedicata alla sintassi dei messaggi SMS, verifica quale stato \u00e8 previsto per l'ingresso di feedback in presenza di comando di teledistacco attivo. I casi possibili sono i seguenti: <br> 1) Con teledistacco attivo (OUT=1) \u00e8 richiesto ingresso di feedback=1. In questo caso significa che il contatto ausiliario del DDI \u00e8 di tipo NC (normalmente chiuso). Caricare il file \"Feedback NC 2026\". Questa \u00e8 la condizione tipicamente pi\u00f9 diffusa. <br> 2) Con teledistacco attivo (OUT=1) \u00e8 richiesto ingresso di feedback=0. In questo caso significa che il contatto ausiliario del DDI \u00e8 di tipo NA (normalmente aperto). Caricare il file \"Feedback NA 2026\". <br> 3) Con teledistacco attivo (OUT=1) \u00e8 richiesto ingresso di feedback=1 MA sul DDI \u00e8 presente un contatto ausiliario di tipo NA. In questo caso \u00e8 possibile invertire la logica di funzionamento del modem (il feedback DDI viene riconosciuto come NC pur essendo di tipo NA) caricando il file \"Feedback NA sms NC 2026\".<\/div>\n    <\/div>\n  <\/div>\n<div class=\"faq-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <div class=\"faq-question\" onclick=\"openFaq(8)\" id=\"question-8\">\n      <div itemprop=\"name\"> Come si interpretano i lampeggi del led GSM del modem?<\/div><span class=\"arrow\">+<\/span>\n    <\/div>\n    <div class=\"faq-answer\" id=\"answer-8\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n      <div itemprop=\"text\"> - lampeggi ogni 2 secondi: la SIM non \u00e8 stata riconosciuta (es. APN non corretto, presenza di un PIN, ecc..) o non c'\u00e8 campo a sufficienza <br> - lampeggi ogni 5 secondi: SIM riconosciuta e copertura di campo disponibile.<\/div>\n    <\/div>\n  <\/div>\n\n  <\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-margin-top:10px;--awb-margin-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-text-color:#fa4515;--awb-font-size:35px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Work Sans&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:35;line-height:1.1;\">GUIDA RAPIDA SCARICABILE IN PDF<\/p><\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"596\" height=\"492\" alt=\"commutatori-a-camme-lovato-eletric-02\" title=\"a55\" src=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/a55.jpg\" data-orig-src=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/a55.jpg\" class=\"lazyload img-responsive wp-image-199925\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27596%27%20height%3D%27492%27%20viewBox%3D%270%200%20596%20492%27%3E%3Crect%20width%3D%27596%27%20height%3D%27492%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/a55-200x165.jpg 200w, https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/a55-400x330.jpg 400w, https:\/\/www.lovatoelectric.com\/wp-content\/uploads\/2026\/03\/a55.jpg 596w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 596px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-text-color:#fa4515;--awb-margin-bottom:5px;--awb-font-size:22px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Work Sans&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:22;--minFontSize:22;line-height:1.76;\"><div><\/div>\n<p><span data-teams=\"true\">Scarica la guida rapida per la configurazione del modem EXCGSM01.<br \/>\n<\/span>Prima di iniziare la configurazione ti consigliamo di preparare il seguente materiale e raccogliere le informazioni indicate, indispensabili per la messa in servizio.<\/p><\/p><\/div><ul style=\"--awb-size:16px;--awb-item-padding-top:0px;--awb-item-padding-bottom:0px;--awb-iconcolor:#fa4515;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-1 type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-map-pin fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Cavo di programmazione EXCCAB01<\/strong><br \/>\n<span data-teams=\"true\">Fornito di serie nella confezione del modem.<\/span><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-map-pin fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><span data-teams=\"true\"><strong>Antenna CX03<\/strong><br \/>\nFornita di serie nella confezione del modem.<\/span><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-map-pin fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><span data-teams=\"true\"><strong>SIM fornita dal gestore di rete<\/strong><br \/>\nLa SIM deve avere codice PIN disabilitato.<\/span><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-map-pin fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><span data-teams=\"true\"><strong>Regolamento di esercizio dell&#8217;impianto<\/strong><br \/>\n<\/span><\/p>\n<ul>\n<li><span data-teams=\"true\">Numero di POD dell&#8217;\u00ecmpianto<\/span><\/li>\n<li>Elenco dei numeri di telefono degli utenti abilitati all&#8217;invio\/ricezione dei messaggi al modem<\/li>\n<li>Tipologia di ingresso di feedback del DDI richiesto dal gestore di rete in condizione di teledistacco.<\/li>\n<\/ul>\n<div>\n<p style=\"color: rgba(101, 106, 112, 0);\">&#8212;<\/p>\n<\/div>\n<\/div><\/li><\/ul><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/catalogue.lovatoelectric.com\/it_it\/Product\/GetDocument?doc=Technical%5CTechInstructions%5C34.%20DISPOSITIVI%20DI%20COMUNICAZIONE%5CGuida_rapida_EXCGSM01_V01.pdf\"><span class=\"fusion-button-text\">Scarica la guida<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-margin-top:10px;--awb-margin-bottom:50px;--awb-background-color:#f9f9f9;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-font-size:22px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Work Sans&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:22;--minFontSize:22;line-height:1.76;\"><div><\/div>\n<div style=\"text-align: center;\"><span style=\"font-size: 1em; letter-spacing: var(--body_typography-letter-spacing);\">Hai bisogno di ulteriore aiuto?<\/span><\/div>\n<div><span style=\"font-size: 0.7em; letter-spacing: var(--body_typography-letter-spacing);\">Prenota un appuntamento telefonico con un nostro tecnico! Ti aiuter\u00e0 passo passo nella configurazione e messa in servizio del modem EXCGSM01.<br \/>\n<br \/>\nNota: \u00c8 possibile prenotare <strong>un solo appuntamento per cliente<\/strong>. Eventuali prenotazioni multiple verranno verificate e, per rispetto degli altri clienti, potrebbero comportare <strong>la perdita della priorit\u00e0<\/strong> <strong>o l\u2019annullamento della prenotazione.<\/strong><\/span><\/div><\/p><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.lovatoelectric.com\/it_it\/appuntamento-excgsm01\/\"><span class=\"fusion-button-text\">PRENOTA ORA<\/span><\/a><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-font-family:&quot;Work Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p style=\"text-align: center;\"><span style=\"background-color: rgba(0, 0, 0, 0);\">\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"background-color: rgba(0, 0, 0, 0);\">Attenzione: dato l\u2019elevato numero di richieste di assistenza su questo tema potrebbero non esserci slot disponibili nell&#8217;immediato. Per guadagnare tempo ti consigliamo di provare prima ad utilizzare gli strumenti di configurazione rapida sopra indicati.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.lovatoelectric.com\/it_it\/wp-json\/wp\/v2\/pages\/199659"}],"collection":[{"href":"https:\/\/www.lovatoelectric.com\/it_it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lovatoelectric.com\/it_it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lovatoelectric.com\/it_it\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lovatoelectric.com\/it_it\/wp-json\/wp\/v2\/comments?post=199659"}],"version-history":[{"count":15,"href":"https:\/\/www.lovatoelectric.com\/it_it\/wp-json\/wp\/v2\/pages\/199659\/revisions"}],"predecessor-version":[{"id":199994,"href":"https:\/\/www.lovatoelectric.com\/it_it\/wp-json\/wp\/v2\/pages\/199659\/revisions\/199994"}],"wp:attachment":[{"href":"https:\/\/www.lovatoelectric.com\/it_it\/wp-json\/wp\/v2\/media?parent=199659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}